Conditions of Rental

1. Deposit:

You’ll need to leave either your passport or a cash deposit, depending on the bike you choose to rent.

2. Maintenance:

You’re responsible for any damage to the bike, including flat tires. You’ll need to keep up with regular oil changes and bike maintenance. If you’re an expat in Hanoi and renting monthly, we’ll take care of the oil changes for you, for free!

3. Breakdowns & repairs:

If the bike breaks down, we’ll cover the repair costs. However, before any repair work is done, you’ll need to call us so we and the repair shop can agree on the price.

4. What you get:

We provide helmets, luggage racks, elastic straps, raincoat, and phone holders to make your ride more convenient.

5. Returning the bike (Return fee):

You can return the bike in any city or province in Vietnam. (There’s a $50 fee for the bike to be sent back to Hanoi).